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Originally Posted On: Best Review Collection Software In Australia – Automte Review Collection (arrivala.com)

Arrivala is excited to become a leading solution for online review collection with our Australian customers.  Arrivala offers full support for Australian customers including SMS text message review requests, email requests, charitable donations, reporting, and everything else Arrivala offers as part of our packages.  Through our close relationships & integrations with our partners, we’re able to keep our SMS pricing low so we do not have to upcharge for Australian customers like many of our competitors.

We’ve also introduced a number of new Australian specific integration platforms such as the following:

ProductReview.com.au

ProductReview.com.au promotes itself as being Australia’s first and most comprehensive consumer opinion & review website.  it has collected over 1.5 million reviews for Australian businesses across a variety of industries.  Arrivala integrates seamlessly with ProductReview.com.au through all of our review flows.  Using Arrivala, you can automate your review collection for ProductReview.com.au while adding in some of our great features including negative review filtering (more on that below) as well as charitable donations for reviews (more on that as well).

Realestate.com.au

Realestate.com.au is Australia’s leading real estate platform for buying and selling homes.  Realestate.com.au also has a full directory of real estate agents where you can view bios as well as view & leave reviews.  If you are a real estate agent or broker working in Australia, it’s imperative that you have a profile and are actively collecting reviews on Realestate.com.au.  Arrivala integrates seamlessly with Realestate.com.au.  Through our platform, we can handle negative review filtering, reviews for charity, provide widgets you can embed on your website, and so much more.

Dozens of Other Platforms

On top of the two recently integrated Australian based platforms listed above, Arrivala integrates with dozens of other online review platforms.  These include global platforms such as Google, Facebook, Trip Advisor, Zillow, Yelp and so many more.  For a complete list of the current review platform integrations, click here.

Arrivala Features

Still on the fence about automated review collection?  Have a look at some of our great features:

Negative Review Filtering

One of our most popular features is the ability for our platform (in review flows A & B) to filter out negative reviews before they reach the sharing stage.  How we do this is by first sending your customers to Arrivala where we ask them for a star rating of your business.  If they choose a positive rating (the positive rating threshold can be defined in your customization options) then they are shown your third-party review sites to leave a review.  If the review is determined to be negative, they are requested to share feedback with your company which is sent to you via email.  This allows you to reach out to the customer and work to rectify the issue(s) before they become public.

Charitable Donations For Reviews

How cool is that?  It’s one of our most used features on Arrivala.  Through our system, you can offer to donate to a charity in exchange for your customer’s review being shared.  Arrivala handles the charitable donations on your behalf and you receive an email every month when your money is donated.  You can select your own charitable donation amount starting at 0.50 cents per review shared.

Wrapping Up Review Collection In Australia

We’ve been working diligently to ensure our Australian customers have access to all the same features as our North American customers and we’re happy to report that is the case.  Everything from text message review requests to charitable donations is available at no extra charge.  That’s why we’re proud to lay claim as one of the top ways to automate your review collection for Australian businesses.

Sign-up for Arrivala today and see how we can improve your business reputation online through the power of reviews!