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Originally Posted On: 5 Tools Your IT Team Should Be Using | Donklephant

Do you manage a small business? If so, then you understand the value of having a reliable computer system.

After all, the ability to store, organize, and process large amounts of data is one of the keys to operating a successful company. You need to have the best IT team possible, and to give them the IT technology necessary to keep your system up and running as efficiently as possible.

Fortunately, you’ve come to the right place for solid advice on the best tools for IT teams. Keep reading to get the inside scoop for taking IT systems to the next level.

1. Good Communication Tools

It’s no secret that effective communication is one of the primary ways to make a business successful. This includes the ability of IT teams to communicate with each other as well as the rest of the company.

That’s you need to provide fast and effective tools such as Microsoft Teams or Slack so that your team members can stay in constant contact, offer feedback and solutions, and stay on top of pressing issues in real-time.

Other great communication tools include Skype, Zoom, and Google Chat, enabling video conferencing when the members of your team are working remotely.

2. CRM Tools

Another important resource for businesses of any size is Customer Relationship Management tools, enabling you to keep up with customer expectations. After all, customers can be demanding, and their expectations can change within a matter of days or even hours.

Great CRM tools include resources such as Hubspot, Freshdesk, and Salesforce, enabling your team to take advantage of A.I. to understand your target market by quickly providing key insights needed to make rapid decisions.

3. Cloud Store

There’s really no such thing as too much storage. After all, even a small business generates a ton of data, and this data needs to be stored somewhere.

Keep in mind that you are responsible for protecting both your data and customer data, and you need to be able to access it from anywhere at any time.

Cloud storage is the most effective way of doing this. And best of all, it allows you to free up valuable office space by drastically reducing physical storage and archives.

Here is a great resource for professional IT Services.

4. Intranet Platforms

Next-generation intranet platforms are a cool way to facilitate employee collaboration and knowledge sharing. For example, platforms like LumApps enable team members to perform intelligent global searches, take advantage of multilingual interfaces, and enjoy real-time communication functionality as well as manageable permissions and governance.

5. Screen Recorder

Screen Recorder is a tool that allows you to capture any portion of your computer screen as a video file or as a static image. You can also zoom in and draw on your recordings.

A Businessowner’s Guide to the Best Tools for Your IT Team

There’s nothing easy about owning or managing a small company. Fortunately, this list of tech tools will help make your IT team more effective at taking care of your computer system.

Keep exploring this blog to discover more great small business and lifestyle advice.