Originally posted on https://blog.experthelp.com/the-best-way-to-get-facebook-help-its-not-your-grandkids/

 

Social media keeps evolving, and Facebook has changed a lot since you first signed up to it. Facebook is no longer easy to use and even young users at times need help navigating the application. With the amount of time and energy social media users spend on the app, you would assume that people are experts.

You are wrong! For instance, 20% of adult Facebook users do not understand how news feed on Facebook works. Facebook has many features that you do not know about, and which you might never use.

When you are on Facebook, what do you do when you need Facebook assistance? Do you immediately call your friends or kids to help? Do you often seek advice from your grandchildren?

If you answered “yes” to any of these questions, then you are in the right place. Your kids and grandkids are not always the right people to provide Facebook help to you.

Below are some of the best avenues for seeking Facebook Help:

1. Facebook Live Chat

Facebook has presented a useful platform that users can use to find help. Facebook Live Chat allows you to seek help anytime you come across features you do not understand. Facebook does not provide users with a phone number they can call for help but the live chat is available for use 24/7.

You just need to post your issue as accurately as possible for the team to ensure you get a better outcome. The team can assist you with answering questions on how to use certain features on the app.
Many Facebook users recommend Facebook Live Chat.

To chat with the team, contact Facebook Live Chat then tell GetHuman more of the issue you are facing.
After doing that, you will get the help needed.

2. Contact Facebook Experts

Experts have realized that many social media users experience trouble online. They have invented several ways to help these needy users. One of the common innovations is setting up online platforms like ExpertHelp.

Facebook users can get support at any time of the day through experts. Most of these platforms provide you with an opportunity to receive the help you need in a few simple steps. Once on the site, you only need to ask your pressing question and let the team know how fast you need answers.

After that, the experts will try as much as possible to provide you with an accurate answer. These experts have knowledge that will help you learn a lot.

The best thing about them is that they are not employees of Facebook. They give accurate responses, as they do are not afraid of breaking loyalty to Facebook. Whether you are a new Facebook user or a skilled one you need Facebook experts.

3. Facebook Reviews

Man facebook users have probably found yourself in the same dilemma. Therefore look into the reviews available online, and see if any answers the query you have.

If the answers are not available, seek the help of other avenues like youtube tutorials. The Facebook community is large and that means there is a wealth of information on different issues they have faced.

Going through the site reviews is a fast way of gathering answers when you do not have the patience to wait for answers. Many often post the issues on Facebook and other users will comment with the right moves to make

4. YouTube Tutorials

YouTube has become an important learning avenue for many people. You may have at one time consulted YouTube when you needed a certain recipe for a particular dish. You have even used YouTube to learn some DIY tricks.

Why then not use the same media to seek Facebook help? Experts always post videos on YouTube with clear demonstrations that might help you get answers. The visual feature of Facebook will also make it easier for you to learn.

You can also choose to stop a video and try fixing your issue then continue watching.

Turning to YouTube will provide you with an opportunity to take notes that you can share with others. Apart from the fact that you will have notes to turn to later on when you need clarification, using YouTube tutorials promotes online discussions because you can ask the experts questions in case a tutorial is not clear.

5. Read Articles

Whether you are 60 years old or 70, reading is definitely going to present you with some of the answers you seek. From articles on how to get started with Facebook, to articles on how to change Facebook passwords. Whatever you are looking for, someone somewhere has written about it.

All you need to do is look for the article and read away. The best articles to refer to are those, which show that the writer can relate to the problem you, are facing. Do not let someone who cannot provide clear steps on how to tie a shoelace help you tie yours.

A person who has never retrieved a stolen Facebook account cannot assist you to retrieve your account. It may not have been their account, but the article you choose to read should entail clear step-by-step solutions on how to address a particular issue. If you seek advice from articles which do not provide clear instructions you might end up ruining your Facebook page.

Whether You Are a Beginner or a Skilled Facebook User, You at Times Need Facebook Assistance

First, assess the weight of your issue, and then select from the list of solutions you now know of, an option you think will work best for you. After that take that chance and try to fix your problem. If it is a feature that you want to use, go ahead and apply the lessons learned.

Whatever you do dear Facebook user, do not allow that cunning grandkid to mislead you when you can get the necessary Facebook assistance from the comfort of your phone.

Since you are here already, you can take this opportunity to ask a Facebook Expert any question you have about Facebook.